Water and Sewer

Click here to view our Customer Policy regarding water services.

Water Payments

Go to http://pay.softtelpay.com or call toll free 1-855-4TELPAY (1-855-483-5729).

When you are asked to enter an identification code, use 4221011. You must have your credit/debit card and this bill in order to enter other needed information. SOFTtelPay will charge a nominal fee for using this service.

Go Paperless

To signup for paperless billing, go to brownsville.viewbi​ll.net, click the Register link and follow the instructions. Bills will be viewable after the city does the next billing.

Click here to download the Brownsville Water System Water Quality Report for 2019.

Water/Sewer Tap

Request a water or sewer tap for a residence or business.


Water Deposit

Pay for a water deposit with the city online.


City of Brownsville
P.O. Box 238
Brownsville, KY 42210
Office: 270-597-3814